Ascent Automated Service
To meet the diverse needs of the service industry, Ascent’s AUTOMATEDSERVICE provides a comprehensive field force management system capable of automating the entire service operation far beyond the walls of the home office. AutomatedService gives you the ability to gain competitive dominance with its web based online customer service systems and wireless PDA remote field technician systems.
AutomatedService is a scalable solution which delivers leading edge functionality to both small and large multi-location service enterprises.
Designed to function with Best Software back office accounting systems - MAS 90 or MAS 200, AutomatedService provide a seamless integrated comprehensive business system that is customizable to your specific needs.
Features available in all AutomatedService versions:
- Detailed Customer Information
- Service Job History & Transactions
- User Definable Screens & Searches
- User Definable Logistic Screens
- Flexible Service Invoicing System
- Detailed Service Job Costing
- Equipment & Warranty History
- Service Agreement Management
- Graphical Site Mapping
- Service Job Paging/Emailing
- Document Storage & Retrieval
- Graphical Reporting